Support Center
Need help with LexiCombo? We're here to assist you! Find answers to common questions, troubleshooting guides, and get in touch with our support team.
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Frequently Asked Questions
Quick answers to common questions about LexiCombo
Gameplay Questions
How do I merge letters in LexiCombo?
Simply drag two identical lowercase letters together to create one uppercase letter. For example, dragging two 'a' letters together creates one 'A'. You need uppercase letters to spell words in the word formation area.
What's the difference between the word categories?
Each category has different word lengths and difficulty levels: Easy (3-4 letters), Medium (5-7 letters), Hard (8-12 letters), plus specialized categories for Science, Technology, Literature, and General vocabulary. Each category has different scoring multipliers.
How does the scoring system work?
Points are awarded based on word length, difficulty category, and completion speed. Harder categories have higher multipliers (1.3x to 1.5x), and you get bonus points for faster completion. Your high scores are tracked separately for each category.
Can I change the game timer duration?
Yes! You can adjust the game timer in the Settings menu. The default is 5 minutes, but you can customize it to your preference. You can also disable the timer entirely for unlimited play time.
Technical Questions
Does LexiCombo require an internet connection?
No! LexiCombo is completely offline. All your progress, statistics, and achievements are saved locally on your device using CoreData. You can play anywhere, anytime without needing an internet connection.
What iOS version do I need?
LexiCombo requires iOS 18.6 or later. This ensures you have access to the latest SwiftUI features and CoreData improvements that make the game run smoothly.
How do I reset my statistics?
You can reset your statistics in the Settings menu. This will clear all your high scores, game history, and achievements. This action cannot be undone, so make sure you want to start fresh before confirming.
Can I customize the audio and haptic feedback?
Yes! In the Settings menu, you can enable or disable sound effects, haptic feedback, and adjust the volume. You have full control over the audio and tactile feedback to customize your gaming experience.
Account & Data Questions
Is my data private and secure?
Absolutely! LexiCombo is designed with privacy in mind. All your data stays on your device and is never transmitted or shared. We don't collect any personal information or track your usage.
Can I transfer my progress to a new device?
Currently, LexiCombo saves data locally on your device. If you get a new iPhone or iPad, you'll need to start fresh. We're considering cloud sync features for future updates.
What happens if I delete and reinstall the app?
If you delete and reinstall LexiCombo, all your progress, statistics, and achievements will be lost. Make sure to back up your device or consider this before reinstalling.
Does LexiCombo collect any analytics or usage data?
No, LexiCombo does not collect any analytics, usage data, or personal information. The app is completely privacy-focused and all data remains on your device.
Troubleshooting Guide
Common issues and their solutions
App Crashes or Freezes
Force close the app and restart it
Restart your iPhone or iPad
Check for iOS updates in Settings > General > Software Update
If the issue persists, contact our support team
Audio Not Working
Check that your device volume is turned up
Verify audio is enabled in LexiCombo Settings
Check if your device is in Silent Mode
Try restarting the app
Haptic Feedback Not Working
Check that haptic feedback is enabled in LexiCombo Settings
Verify System Haptics are enabled in iOS Settings > Sounds & Haptics
Make sure your device supports haptic feedback (iPhone 7 or later)
Try restarting the app
Statistics Not Saving
Make sure you complete games properly (don't force close during gameplay)
Check that you have sufficient storage space on your device
Restart the app and try playing a game
If statistics are still not saving, contact support
System Requirements
Make sure your device meets the requirements for optimal performance
iOS Version
iOS 18.6 or later
Required for latest SwiftUI features and CoreData improvements
Storage Space
50 MB available space
For app installation and local data storage
Haptic Feedback
iPhone 7 or later
For full haptic feedback experience (optional feature)
Audio
Built-in speakers or headphones
For sound effects and audio feedback (optional feature)
Still Need Help?
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